Accepting goods returns makes the difference: dealing with this process is a crucial factor in successful mail order. The 360e returns module creates qualified solutions for when returns need to be placed back into stock as quickly as possible.
- Just a few hours between the return being received and availability being established again
- Reliable identification following the scan on receipt and evaluation
- Automatic triggering of all other customer-relevant processes (e.g. credit note or delivery of a new item)
„We are very happy that we chose e-velopment’s WMS 360e logistics because the software gives us the flexibility and logistics functions that we need. The 360e logistics enables us to process the increasing shipment volumes efficiently and supports our information and material flow from the storage of the items in goods receipt to the dispatch of the packages in goods issue.“
Marcel Jesko, Abteilungsleiter Logistik & Fulfillment
THE BRITISH SHOP Versandhandel GmbH & Co. KG