Contact
e-velopment GmbH
Bahrenfelder Chaussee 49
22761 Hamburg – Germany
Fon: +49 (0) 40 – 85 187-0
Fax: +49 (0) 40 – 85 187-444
eMail: talk2us@e-velopment.de
Managing Director:
Michael Schaberg
WE OFFER CONSULTING + SUPPORT
Our large service and support team backs you up with well-founded experience of relevant business sectors and projects. We constantly keep our focus on our customers individual needs, maintaining a relationship of equals with them.
One of our strengths is that we are able to put ourselves directly into your situation, and have solutions at the ready for you as fast as possible. If you have a problem, we are there for you. We are also very well prepared fpr the introduction of new features or releases.
Its very important for us that you have a key personal point-of-contact within our company. Beyond that, of course, you can also make avail of the whole service team’s rich vein of experience.
To address your questions as quickly as possible, the e-velopment online service (eOS) – a browser-based ticket system – as well as our telephone hotline, are at your service at all times.
More than service. We offer Consulting + Support:
So that you and your team can gain the maximum benefit from the 360e platform, we offer you topic-specific training sessions, in the form of open or in-house seminars. Depending on the scope of your wishes, you can choose between a standard-service level and a premium-service level. We are more than happy to advise you on what support best suits your needs.
What our service offers:
NEW! Operating: Ongoing monitoring of your processes in the system:
Errors in the system usually arise when it least suits you to deal with them. That is why we regularly monitor your processes, highlighting any error sources before they can cause any harm…
This is what monitoring involves:
Beyond the monitoring, in the realm of ‘Operation’, we offer you:
„What I find especially positive is the partnership-based cooperation with the service team at e-velopment.“
Gerd Knerr, Head of Logistics, VBS Hobby Service